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How long has the Vemma company  been in business?
How do I get support after the sale
How long does shipping take in the United States and Canada?
How long does shipping take for Australia?
What are the Shipping Costs for my Country?
Where can I Place a Subsequent Order?
What forms of payment does Vemma accept?

8. If VemmaBuilder does 80% of the work for me, what is the 20% I have to do?
9. What is a SuccessLine?

How Are Pre-Enrollees added to my SuccessLines?
How do I start my second SuccessLine?
Do I have to put a certain number of my new Pre-Enrollees into a particular SuccessLine?  How do I change my Pre-Enrollee allocation?
Why can't I move someone from one SuccessLine to another?
10. VemmaBuilder Emailing Questions?

What types of emails do my Pre-Enrollees see?
How do I change the information my Pre-Enrollees see?
Why aren't my Pre-Enrollees receiving any emails from me?
One of my Pre-Enrollees wants to stop receiving VemmaBuilder emails.  What do I do?
Why did I stop receiving VemmaBuilder emails?
11. Questions about the VemmaBuilder Genealogy?

Why do I see some people's names in blue and some in black on my Genealogy?
I looked at my Genealogy on the Vemma website and saw that one (or more) people had a zero beside their name for the order.  What does this mean?
How can I see the Genealogy below a specific person for a person in my Contact Manager?
1. Specific Questions about Vemma Nutritional Products
  • What is Vemma?
    • Full spectrum of antioxidant vitamins.
    • Whole fruit mangosteen and pericarp.
    • Organic glyconutrient-rich Aloe Vera.
    • Decaffeinated organic Green Tea.
    • Over 65 major, trace and ultra-trace plant-sourced minerals.
    • 30 day, empty bottle money back guarantee.
    • Available in the USA, Canada, Australia, Austria, Belgium, Croatia, Czech Republic , Denmark, Finland, France, Germany, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, Luxembourg, Malaysia, the Netherlands, New Zealand, Norway, the Philippines, Poland, Singapore, Slovenia, Slovakia, Spain, Sweden, Taiwan and the UK.
       
  • What will I receive in 1 Vemma Nutrition Program?
    •  Two 32oz bottles of Vemma Premix or 
    •  Non-mixed version:  One 32oz bottle of Mangosteen PlusTM  and One  32oz bottle of Kiwi-Strawberry Essential MineralsR

  • May I know how much of any specific Mineral is contained in the Essential Minerals?
    • The Essential Minerals are in trace amounts, and the amounts for each minerals is proprietary information. There are 956mg of Vemma's ionic mineral blend in one ounce.   Vemma's Essential Minerals represent the best that nature has to offer; including approximately 65 different plant sourced minerals in an ionic solution. The body utilizes ionic minerals better than other mineral supplements. The MDR (minimum daily requirement), or RDA (recommended daily allowance) amounts listed by the government are established using elemental or chelated minerals, NOT ionic minerals. It takes far less plant source minerals, because of bio-availability, to give the body much of what it needs.

2. Specific questions about the Vemma Company and about Robert Conley

  • How long has the Vemma company  been in business?
    • VemmaR  has been in business for 3 and a half years, and their parent company New VisionR has been in business for 12 years.
  • How do I get support after the sale
    • For support, please contact  Robert Conley. The best way to reach us, is to fill out the Contact form.
  • How long does shipping take in the United States and Canada?
    • Ground shipping takes 7 to 10 business days.  Orders are sent within 24 hours once payment is received.
  •  How long does shipping take for Australia?
    • The Products usually take between 3 to 4 business days from the day when ordered.
  • What are the Shipping Costs for my Country?
  • Where can I Place a Subsequent Order?
    • Go here to Vemma Company  and click right up in top Right Hand Corner where it says:  PRODUCT RE-ORDER.  Enter your details and you will be taken to a page where you can place another order.
  • What forms of payment does Vemma accept?
    • Vemma accepts credit cards, bank draft and money orders for order/Autoship payment in the US.
    • Canadian orders may be paid using credit cards or money orders (USD funds only).
    • Asian orders (excluding Japan) may be paid using credit cards, money order, bank deposit, NETS (Singapore only), e-Stock and e-wallet.
    • European orders may be paid using credit cards and bank deposit (Austria, Germany and Slovenia only).
    • Japan orders may be paid using credit cards, money order (USD funds only) or bank deposit.

3. What is the difference between Vemma and VemmaBuilder?

  • Vemma is the company that manufactures and distributes the product you sell to customers and pays you your commissions and bonuses.  If there weren't a Vemma, there wouldn't be a VemmaBuilder.  VemmaBuilder is the revolutionary, automated system that harnesses the power of the Internet to help you build your business.  Without VemmaBuilder, you would be slaving away to do business the very, very old-fashioned way.  You would be making presentations in coffee shops and strangers' homes, cold calling, writing and sending all of your own letters and emails, learning the business without any live training calls or support, and generally making darn slow progress at realizing your dream of financial freedom.

4. What are the VemmaBuilder deadline cycles, and why are they important?

  • Time in the VemmaBuilder cosmos is measured in weekly cycles.  These cycles will end every Thursday night.  We process orders on Friday morning, at 12 a.m.  During each weekly cycle, Pre-Enrollees have the chance to upgrade to Members and begin earning bonuses.  If your Pre-Enrollee decides to upgrade during one of these cycles, he or she will jump over the other Pre-Enrollees in the SuccessLine who don't upgrade during that same weekly period that ends Thursday night.  He or she rises to the top, while less decisive Pre-Enrollees languish in roughly the same place and lose out permanently if those who upgraded to Member go on to become VemmaBuilder's brightest stars.
  • It can go the other way, too.  If someone below your Pre-Enrollee upgrades during a weekly cycle ending on Thursday night, that Pre-Enrollee must also upgrade during the same cycle, to stay above that person and have the potential to make money on their sales efforts.

5. What is the VemmaBuilder Compensation Plan and how do I earn money?

  • The Team Bonus
    • Qualifications: Active with 120 QV and Qualified (four personally-enrolled active Members or Customers, one in each leg, two anywhere).
      Eligible Members who cycle at least once in a four-week period will earn the Team Bonus in the amount of the difference between their TOTAL 4 week earnings and $60 USD, ensuring $60 USD in earnings every four weeks that they remain qualified.
  • Instant Sponsor Bonus
    • Qualifications: Member status with a past purchase
      For the first sale only, the immediate upline Sponsor will receive a $4 USD Instant Sponsor Bonus (ISB) on the first Member placed below them on the left or right's purchases. Subsequent orders will be paid out in the existing Cycle Bonus. Neither activation nor qualification is required for this bonus; however a Member needs to have purchased an order at some point. This bonus will pay out only once in the lifetime of each Member. The Instant Sponsor Bonus will compress to the next eligible Member in the upline if one of the two following conditions exist:
  • Fast Start Bonus
    • Qualifications: Active with 60 QV
      Eligible Enrollers will receive the Fast Start Bonus on the first order of those Members and Customers whom they personally enrolled. Each first sale will also contribute 1/2 Cycle Credit or half QV and CV.

    • Fast Start Bonus will be paid on the first purchase of any of the Builder Packages regardless of the order history. Fast Start Bonus is subject to Compression. If the Enroller is inactive then the first qualified upline Enroller will receive the Fast Start Bonus.

  • Consistency Bonus
    • Qualifications: Active with 120 QV
      On every ongoing order of a personally-enrolled
      Members' and Customers' orders, the Enroller will be eligible to receive a 5% Consistency Bonus.
  • Cycle Bonus
    • Qualifications: Active with 120 QV and Qualified (two personally-enrolled active Members, one in each leg).
      At the end of each volume period (week), the Vemma computer searches down your left and right teams (legs) and whenever three sales (180 QV) in one leg and six sales (360 QV) in the opposite teams occur (sides can switch back and forth), Members are eligible to earn a Cycle Bonus of approximately $22 - $26 USD.
  • Cycle Earnings Levels
    • The cycle earnings levels only apply to the Cycle Bonus and do not affect any other areas of income in the Vemma Dual Line Compensation Plan. A Member has 12 weeks to decide to upgrade their package before their earnings level is locked in for that position. Once they reach the maximum cycle level earnings on that position for four (4) consecutive weeks, they will be given one new position above their maxed position. That position will have the same earning level limit, unless they purchase an upgrade package for that position. Up to two positions maximum are allowed per Member, four per married couple.
  • For a complete listing of products, cycles, and tables, please visit our Compensation Plan page.

6. If I can't manage to buy the $60 Vemma Nutrition Program in any month, will I lose my position?

  • No, your position with VemmaBuilder continues as long as your membership fee is paid.
  • As far as Vemma goes, each order qualifies you for bonuses for 5 weeks.  If you go 5 weeks without ordering, you will be considered inactive.  If you are inactive, you do accrue sales volume, but you will not receive a commission.  After 12 consecutive weeks of inactivity, the volume will flush.  After 24 consecutive weeks of inactivity, you will lose your position.

7. What tax advantages do I enjoy as a VemmaBuilder Member?

  • The list of your tax benefits goes on and on.  As long as you are actively building your VemmaBuilder business, you may write off a host of previously nondeductible personal expenses that operating your business converts to deductible business expenses.  For a thorough explanation of these tax benefits and how to qualify to claim them, please visit our Tax Advisor page.  Owning a business is a powerful way to put tax savings in your pocket that can then be spent to promote your VemmaBuilder business.
  • For a complete list please visit our Tax Advisor section.

8. If VemmaBuilder does 80% of the work for me, what is the 20% I have to do?

  • We strongly recommend that you respond promptly to any calls or emails you get from your Pre-Enrollees.  You also want to call each of your Pre Enrollees at least once to introduce yourself and answer any questions they may have.  It is important for Pre-Enrollees to know that real people are actually working the business and can provide support to new Members.
  • It's also vital that you call any new Member within 24 hours to help them jumpstart their business.
  • Otherwise, you can let VemmaBuilder do the rest for the most part with automated emails that have your name and number on them.  VemmaBuilder also notifies Pre-Enrollees about Deadline Calls, Business Overview Calls, and Training Calls -- just like the emails you have been getting.

9. What is a SuccessLine?

  • How are Pre-Enrollees added to my SuccessLine?

    Pre-Enrollees are simply persons who have visited your website and entered their names and email addresses.  VemmaBuilder obviously impressed them as a home-based business opportunity.  Pre-Enrollees may be added to your SuccessLine #1 by some of the members above you.  That's the marvel of the system.  Your upline spills their new Pre-Enrollees down to the bottom of their SuccessLine #1, which helps your business grow faster... which in turn helps their businesses grow faster, because they're above you in the SuccessLine!  After that, you build your SuccessLine #2 by signing up new Pre-Enrollees (and by helping those below you to do the same!).

  • How do I start my second SuccessLine?

    Just sit back and relax.  There's nothing you have to do except drive traffic to your website and persuade these new Pre-Enrollees what a terrific business opportunity VemmaBuilder is.  The system takes care of placing your Pre-Enrollees in the correct position in your SuccessLines. Any individuals who come into VemmaBuilder by visiting your website will be placed in your SuccessLine #1 until it has at least 3 Members that you personally enrolled through VemmaBuilder in that SuccessLine.  Then SuccessLine #2 is started. You can change the way VemmaBuilder allocates Pre-Enrollees to your SuccessLines (see Question 22 below).  Talk to your Enroller for advice about your allocation settings before making any change. VemmaBuilder makes it easy for you to tell which Pre-Enrollees and Members came in through your website.  These individuals' names will be highlighted in BLUE in your Genealogy.  The names of Pre-Enrollees and Members created by spillover from others in the SuccessLine will be in black.

  • Do I have to put a certain number of my new Pre-Enrollees into a particular SuccessLine? How Do I change my Pre-Enrollee allocation?

    It's up to you.  By default, any individuals who come into VemmaBuilder by visiting your website will be placed in your SuccessLine #1 until it has at least 3 Members that you personally enrolled through VemmaBuilder in that SuccessLine.  Then SuccessLine #2 is started. But our system is so sophisticated that you can get the exact mix you want or need.  If, after getting your Enroller's advice, you decide to change your allocation settings, you can do so by going to Account Info in the Back Office.  Click on the blue "Update Allocation" button.  Enter the percent you want allocated to each of your two SuccessLines.  For example, you could allocate 100% of new Pre-Enrollees to your shortest SuccessLine and cut off your longest SuccessLine.  You are the boss.

  • Why can't I move someone from one SuccessLine to another?

    Put yourself in another Member's shoes.  Suppose there's a Member under you in your SuccessLine, who is setting enrollment records.  Your bonuses are starting to have a lot of zeroes.  Then someone comes along and yanks that Member into another SuccessLine!  You would have a fit.  Obviously, to maintain the integrity of the system, VemmaBuilder has to remain neutral.  We do that by not playing favorites and letting some people manipulate the system for their own profit.  You can trust us.

10. VemmaBuilder Emailing Questions?

  • As soon as someone visits your website, the VemmaBuilder autoresponder program starts sending emails.  Your Pre-Enrollee receives the following emails:

    • A series of personal emails from you

  • Emails that say, among other things, "Your SuccessLine Is Unstoppable!"  These are sent each time a new Pre-Enrollee joins the SuccessLine

  • Emails sent whenever a Pre-Enrollee upgrades to Member, that proclaim, "You Have Money Coming!"

  • Email reminders about live conference calls

  • How do I change the information my Pre-Enrollees see?
  • Go to your Contact Manager.  In the top section, below "Email Communicators," you will see a button that says "Update Information for Emails and Websites."  Click on that button, and then enter new personal data.
  • Click on "Update Information," and the changes will be made automatically.
  • Why aren't my Pre-Enrollees receiving any emails from me?

    • You must verify your personal data before VemmaBuilder can start sending out its terrific set of automated, professionally written emails to your Pre-Enrollees.  This needs to be done only the first time you access your website after upgrading to Member.

    • To do that, go to your Contact Manager in the Back Office.  At the top, you will see the heading, "Email Communicators." Click on the button immediately below to activate our automated emails.

    • A new page appears.  Make any changes you desire.  For example, you may have entered your work email address when you joined VemmaBuilder, but want your home email address to go out to Pre-Enrollees.

    • Click on "Update Information," and your Pre-Enrollees will begin to get their emails.

  • One of my Pre-Enrollees wants to stop receiving emails from VemmaBuilder. What do I do?

    • To keep a Pre-Enrollee from receiving letters, find them in your Contact Manager (our handy Search option at the top of the screen will speed the process), and then click on the "Opt Out" button.  The Pre-Enrollee will be opted out of your automatic enroller letters and out of the system letters that are sent by VemmaBuilder.

  • Why did I stop receiving emails from VemmaBuilder?

    • Emails may not actually be stopped, even if it feels like it.  If you personally enrolled the Pre-Enrollees who are placed under you in your SuccessLine, then you will always receive an email.  But if someone else enrolled the Pre-Enrollees, you will receive an email only on the first 50 levels of Pre-Enrollees below you. If you still think those emails should be coming, it's possible that you or someone else has clicked on your removal link.  To start receiving the automated emails again, simply send an email to support@vemmabuilder.com.

       

11. Questions about the VemmaBuilder Genealogy?

12. How do I change my personal information, including my billing information?

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